What should the customer know about your pricing (e.g., discounts, fees)?
We have competitive pricing for all of our bids.
What is your typical process for working with a new customer?
We will schedule an onsite estimate if needed. We may ask to see pictures before seeing if an onsite visit is needed. Payment is scheduled after the work is completed and the customer has verified everything with a walk through.
What education and/or training do you have that relates to your work?
We use highly expensive taping automation tools to ensure the highest quality of work being done.
How did you get started doing this type of work?
My father has been a union taper and a drywall finishing business owner for over 40 years.
What types of customers have you worked with?
We help all clients that are in need of drywall or drywall finishing expertise. No job is to big or small for us. We handle small patch jobs to larger 300 sheet projects.
What advice would you give a customer looking to hire a provider in your area of work?
When it comes to taping make sure you have a professional. A lot of other tradesmen think they can do it but its harder than it looks. It takes a lot of time and experience to perfect this line of work.
What questions should customers think through before talking to professionals about their project?
Are they reliable? Yes, we will not take on a project we cannot handle. We will be upfront with all of our concerns prior to starting any work.
Will they show up? Once we agree on a price and lock you in to our calendar we do no change dates and have always shown up to our jobs.
How fast can they respond? We respond as fast as we can. Our average response time on Yelp is under 10-20 min.
Will they return for touch-ups? Depends on the job. Most jobs we will schedule a return visit for touch-ups after its been primed.
How clean are they? We will tarp when neccessary. We will scrape the joint compound off the floors and will sweep any debris and dust off the floor before we leave.
Will they complete the job on time? We have always given an accurate completion date. We stick with the job until its completed.
Will they disapear on me? We have heard plenty of stories of contractors dissapearing on the jobs they can't handle. We will not take a job unless we are fit to handle it. We will be there from start to finish.
When do they want to get paid? Some contractors will ask for upfront cash for materials, this is a big red flag. We believe that we do not get paid until the work is complete and the customer is satisfied with the work before we leave.
What tools will they use? Some inexperienced hangers and tapers will use non professional tools or the wrong type of joint compound. We only use the best. We get our materials through a specialized taping boutique. All are tools are top of the line and we pride ourselves in a great finish.